Responsible Gaming

Gambling at an online casino should always be considered a form of entertainment. However, some players may lose control of their gaming behavior. Before you start playing, it is important to understand that gambling should never be viewed as a source of income or a way to recover financial losses. Players are encouraged to monitor both the time and money spent while playing online.

Assistance for Problem Gaming

If you feel that gambling is becoming difficult to control or is interfering with your daily life, it is important to take action. BetandPlay encourages players to use responsible gaming tools and seek help from independent support organizations when necessary.

• Set personal limits on your gaming activities.
• Use self-exclusion tools if you need a break.
• Contact professional support organizations for guidance.

Personal Limits

Players can set limits to manage their gambling activity. Limits can be modified at any time. Decreasing a limit takes effect immediately, while increasing a limit may require email confirmation and will only take effect once the previous limit expires to prevent impulsive decisions.

• Deposit Limit – Restrict the amount you can deposit per day, week, or month.
• Loss Limit – Limit the amount of money you can lose within a chosen period.
• Wager Limit – Restrict the total amount you can wager over a specific timeframe.

Cooling-Off Period

The Cooling-Off option allows players to temporarily suspend their account activity. During this period, players cannot deposit funds or participate in promotions, although withdrawals of remaining funds are still possible.

• Cooling-off periods can be set for 1 week, 1 month, 3 months, or 6 months.
• The restriction takes effect immediately.
• Your account will automatically be reactivated when the cooling-off period ends.

Self-Exclusion

Self-exclusion is a responsible gaming tool designed for players who wish to stop gambling for an extended period of time. Once activated, the account will be disabled and access to casino services will be restricted.

• Self-exclusion periods may include 6 months, 9 months, or 1 year.
• Your account will be immediately disabled.
• You will not be able to deposit or withdraw funds during the active exclusion period.
• You will not receive promotional offers during this time.

Self-Exclusion by Request

Players may also contact our support team if they wish to block access to their account for a certain period. Once the request is received, BetandPlay will take the necessary steps to disable account access and stop all promotional communication.

To request self-exclusion or responsible gaming assistance, contact our support team via email at [email protected].

Sportsbook Limits

Certain responsible gaming limits currently apply only to casino games. Loss limits and wager limits may not apply to sportsbook bets, and cooling-off periods may not prevent bets from being placed if funds remain in the account balance.

• Deposit limits can still be applied to control spending.
• Cooling-off restrictions prevent deposits but may not block sportsbook bets.
• Self-exclusion disables the entire account.

External Support Organizations

If you require professional help or counseling related to gambling problems, the following organizations provide confidential advice and support services:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Protection of Minors

BetandPlay strictly prohibits anyone under the age of 18 from registering or playing on the platform. The casino uses verification procedures and may request proof of identity to confirm the age of players.

Parents and guardians are encouraged to monitor internet use and restrict access to gambling websites. Specialized parental control software may help prevent minors from accessing online casino platforms.